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1.Scope of the personal data protection policy
This personal data protection policy covers any data processing that may occur when browsing or interacting with any of our websites or the social networks in which we may have a presence (Facebook, Twitter, Instagram, etc.).
It will also apply to any internal procedure of DECOANKO HOGAR, S.L that requires the collection of data, whether in paper forms or any other system.
In any of these media, you can consult information, and in some cases fill out forms, answer surveys, participate in contests, make queries, send photographs, make comments, etc. and, therefore, provide us with personal data information. All treatments are subject to our privacy policy.
2. Who is responsible for the processing of personal data and what are their contact details?
In compliance with the provisions of EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform that the personal data you provide us will be processed by:
DECOANKO HOGAR, S.L
NIF: B13707781
SOROLLA CENTER. AVDA CORTES VALENCIANAS, 58 05 A 46015 VALENCIA (SPAIN)
Telephone: 960 660 717
E-mail: info@decoanko.com 3.
Who is the Data Protection Officer?
The Personal Data Protection Officer is the person in charge of protecting the fundamental right to the protection of personal data at DECOANKO HOGAR, S.L and is responsible for compliance with data protection regulations. You can contact the Data Protection Officer at the following address: info@decoanko.com
4. What Personal Data is collected and its purpose?
4.1. We detail the personal data that we collect directly from you, as well as its purposes:
Creating your account and purchasing
- Data: name, surname, email and date of birth. Likewise, at the time of purchase we may ask the user for the following data: full address and banking, economic or financial data (credit card data, bank account data and information about their finances).
- Purpose and legitimation: Creation of the user account and perfection of the purchase transaction, legitimized by your consent when creating the account and in the event of user registration within the framework of an order, the contractual relationship would also apply.
- Origin of the data: registration and purchase form.
- Recipients: DECOANKO HOGAR, S.L
Payment without creating a User account
- Data: name, surname, telephone number, email, date of birth and full address.
- Purpose and legitimation: perfection of the purchase transaction without creating a user account, legitimized by the consent of the owner.
- Origin of data: registration form.
- Recipients: DECOANKO HOGAR, S.L
Newsletter and other commercial information
- Data: Email or telephone address.
- Purpose and legitimation: Sending commercial information through email, SMS, WhatsApp or other applications, legitimized with your consent.
- Origin of the data: forms on the website.
Recipients: DECOANKO HOGAR, S.L
Suppliers
- Data: contact person, country, email, telephone.
- Purpose and legitimation: Manage a possible relationship as suppliers, regulate the relationship with suppliers, legitimized with their consent.
- Origin of the data: “Suppliers” section.
- Recipients: DECOANKO HOGAR, S.L
Interior design service
- Data: name, surname, email, mobile phone and full address. Likewise, at the time of purchase we may ask the user for the following information: banking or financial information (credit card information).
- Purpose and legitimation: perfection of the purchase transaction and provision of the service, legitimized with your consent.
- Origin of the data: “Interior Design Service” section
- Recipients: DECOANKO HOGAR, S.L
Other purposes related to the use of the data collected:
− Sending promotions and advertising related to products and services that may be of interest to you (sending newsletter), with your express consent.
− Improve, develop and test our website.
− Protect the rights, property and/or safety of DECOANKO HOGAR, S.L.
4.2. We detail the personal data that you provide us indirectly, as well as its purposes:
− Information about how you use our services, the functions you use and the actions you take.
− Information derived from your use of the Website in aggregate form to implement improvements in its operation and provide you with recommendations that may be of interest to you.
DECOANKO uses tools to collect browsing information (IP address) of users and analyze user profiles, behaviors or preferences and subsequently carry out targeted campaigns based on this data.
In this sense, for the correct functioning of the Website, we may use technical and functional cookies to:
− The correct receipt of technical recommendations, Website updates, security alerts and support messages.
− Improve the services to which you could subscribe by studying your behavior as a user, to adapt it to your needs and tastes.
− The preparation of reports and statistics, in a dissociated manner.
− Research, develop and improve services to users or to offer new services, features and tools. If you want detailed information about the cookies we use, you can consult our Cookie Policy here. [include link to cookie policy] Your consent may be revoked at any time without affecting the legality of the processing carried out prior to withdrawal.
5. Why do we use your personal data?
Below, we explain the legal basis that allows us to process your personal data.
1. Execution of the contractual and/or pre-contractual relationship: your data is necessary for the execution of the services you have contracted, as well as to manage your purchases, order deliveries and possible incidents.
2. Through the express consent of the User: when registering on our website to make a purchase. Likewise, we will request your express consent to collect your personal data in each of the forms and/or sections indicated in the previous clause.
3. Legitimate interest: to carry out the necessary checks to detect and prevent possible fraud in the registry, as well as to respond to your requests or queries and provide the appropriate service.
4. Compliance with obligations imposed by Law. We remind you that you can revoke your consent at any time at the following address: info@decoanko.com
6. Publications of photos or videos on the website or social networks
For the publication of photographs or videos of our workers, clients, users or minors on the website or social networks, as well as to collect data to carry out a contest or process any other personal data, we previously obtain prior, explicit, indisputable and informed of the holder that, in the case of minors under 14 years of age, is granted by the parents or legal guardians. The processing of these photos will be strictly limited to the purpose for which consent has been given.
DECOANKO HOGAR, S.L warns the User that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the User must at all times keep in mind that they can only provide personal data corresponding to your own identity and that are adequate, relevant, current, accurate and true.
7. How long do we keep your data?
DECOANKO HOGAR, S.L keeps your Personal Data as long as it is necessary for the purpose for which it was collected. If you receive your resume, your data may be kept for two years for future selection processes.
We may retain some personal data to comply with our legal or regulatory obligations, to administer our rights (for example, to assert our claims in Court) or for statistical or historical purposes.
When we no longer need to use your personal data, it will be deleted from our systems and records or anonymized so that we can no longer identify it.
8.To whom will we communicate your data?
DECOANKO HOGAR, S.L will only transfer your data in those cases where it is necessary to provide the service and in cases where there is a legal obligation. They will only be communicated, when necessary to provide the Service, to:
− Third parties who help us provide IT services, such as website providers, hosting services, maintenance and support on our databases, as well as our software and applications that may contain data about you.
− Third parties that help us provide digital services and reviews, CRM, web analytics and search engine.
− Advertising, marketing, digital media and social media agencies to help us deliver advertising, marketing and campaigns, to analyze their effectiveness and to manage your contact and questions.
− Transport and logistics companies.
− Payment service providers.
− Companies that allow you to make a purchase in installments.
− Companies that provide us with technological solutions to manage the Affiliate Program.
− Group companies
− Authorized personnel of DECOANKO HOGAR, S.L
− Third parties for compliance with legal regulations. In the case of social networks, all the information and content published by the user will be communicated and shared with the rest of the users who consult this social network, due to the very nature of the service.
8.1. International data transfer
Sometimes, some DECOANKO HOGAR, S.L providers may have their servers outside the European Economic Area (EEA).
Thus, we inform the user that in the event that their data is transferred or stored outside the European Economic Area (EEA), the user will be expressly accepting the necessary transfer of international data to the international servers of said suppliers of DECOANKO HOGAR, S.L. , the sole purpose being the storage of the data on the servers to be able to provide the service.
In any case, all international transfers will be made on the basis of Standard Contractual Clauses (CCT), after evaluating the circumstances of the transfers and the complementary measures that we will apply, as well as the guarantees that we will require from these suppliers to guarantee an adequate level. protection of the transferred data.
If the user has doubts about the international transfer of their data, they should contact DECOANKO HOGAR, S.L and we will be happy to provide further information on this topic.
9.Security measures
DECOANKO HOGAR, S.L ensures the absolute confidentiality and privacy of the personal data collected and therefore essential security measures have been adopted to prevent alteration, loss, treatment or unauthorized access and thus guarantee its integrity and security.
The User undertakes to make diligent use and not to make his username and password available to third parties, and also undertakes to notify DECOANKO HOGAR, S.L as soon as possible and in any case, within two days of any theft. , loss or risk of third-party access to your user.
10.What are your rights when you provide us with your personal data?
Any person can withdraw their consent at any time, when it has been granted for the processing of their data.
In no case does the withdrawal of this consent condition the execution of the subscription contract or the relationships generated previously. Likewise, you can exercise the following rights:
- Request access to your personal data or its rectification when it is inaccurate.
- Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Request the limitation of your treatment in certain circumstances.
- Request opposition to the processing of your data for reasons related to your particular situation.
- Request data portability in the cases provided for in the regulations.
- Other rights recognized in the applicable regulations.
Where and how to request your Rights: By writing to the person responsible at their postal or email address (info@decoanko.com), indicating the reference “Personal Data”, specifying the right that you want to exercise and with respect to which personal data.
If you consider that we have not processed your personal data in accordance with the regulations, you can contact the Data Protection Officer at the address: info@decoanko.com. However, whenever you consider it, you can file a claim with the Spanish Data Protection Agency (www.aepd.es).
11.Language
This privacy policy is available in different languages, to adapt to the language of the different users who may access the website. In the event of any doubt in interpretation or contradictions between versions, the document that will govern for purposes of interpretation will always be the privacy policy in Spanish.
12.Security of your personal data
In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided from its alteration, loss and unauthorized processing or access.
13.Updating your personal data
It is important that so that we can keep your personal data updated, you always inform us that there has been any modification to them, otherwise, we are not responsible for their veracity.
We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our website.
1. Social networks
The operation of social networks is not under the control of DECOANKO, and therefore the information published will be shared by all users who consult them.
Likewise, these networks allow interaction with other users, and, therefore, below are some premises that you should take into account. The purpose of using social networks is to give visibility and dissemination of the products developed by DECOANKO HOGAR, S.L.
DECOANKO HOGAR, S.L does not identify with the opinions expressed by others or with the ideology of the profiles with which it is friends on any social network.
DECOANKO HOGAR, S.L reserves the right to delete from its social networks any information published by others that violates the law, incites them to do so, or contains messages that violate the dignity of people or institutions. As well as blocking or reporting the profile author of these messages.
The user who interacts on social networks agrees to:
- Do not publish information that does not meet the requirements of truthfulness, public interest and respect for the dignity of people. In particular, the user will have to avoid any conduct that may violate the principle of non-discrimination for reasons of sex, race, religion, ideology or any other personal or social circumstance, and against privacy, honor and self-image, being the final person responsible for the veracity and legality of the content published.
- Do not record or publish images, videos or any other type of record without the consent of those affected.
Recommendations to users for the use of social networks
- Review and read the general conditions of use and privacy policy of the social network at the time of registration.
- Learn the configuration and use possibilities that the network offers.
- Properly configure the degree of privacy of the user profile on the social network.
- Do not post excessive information about your personal and family life.
- Be careful with publishing audiovisual and graphic content on your profile, especially if images relating to third parties will be hosted.
Do not offer data from third parties without their prior consent.